Privacy & Cookie Policy
1. Introduction
Aquascape Swimming Pools Ltd ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy and Cookie Policy ("Policy") explains how we collect, use, disclose, and protect your information when you visit our website, located at www.aquascapeswimmingpools.co.uk ("Website").
2. Data Collection
Personal Data: We may collect the following personal data from you:
Contact information (e.g., name, email address, phone number)
Demographic information (e.g., postcode, preferences, interests)
Other information relevant to customer surveys and/or offers
Non-Personal Data: We may also collect non-personal data such as:
Browser type and version
Operating system
Referring website
Pages visited on our Website
Time and date of visits
3. Data Use
We use the data we collect for the following purposes:
To Provide Services: To deliver the services and information you request from us.
To Improve Our Website: To enhance the user experience and optimise our Website.
To Communicate: To send periodic emails regarding your order or other products and services.
For Marketing: To send promotional materials about new products, special offers, or other information we think you may find interesting.
4. Marketing Communications
Consent: By signing up for our marketing communications, you consent to receive emails and other communications from us about our products, services, promotions, and events.
Opt-Out: You can opt-out of receiving marketing communications at any time by:
Clicking the "unsubscribe" link at the bottom of our emails
Contacting us at [Your Company Email]
Personalisation: We may use the information you provide to personalise the marketing communications you receive, ensuring they are relevant to your interests.
5. Data Sharing
We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except as described below:
Service Providers: We may share data with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your data when required by law or to protect our rights, property, or safety.
6. User Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request deletion of your personal data, subject to certain legal obligations.
Objection: You can object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at info@aquascapeltd.com.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal data. These measures include:
Encryption
Secure servers
Regular security audits
8. Cookies
Introduction to Cookies: Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
Types of Cookies Used:
Essential Cookies: Necessary for the operation of our Website.
Performance Cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
Targeting Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed.
Purpose of Cookies: We use cookies to:
Improve user experience
Analyse website traffic
Provide targeted advertising
Managing Cookies: You can control and/or delete cookies as you wish. For more information on how to manage cookies, visit www.aboutcookies.org. If you choose to disable cookies, some parts of our Website may not function properly.
9. Changes to Privacy and Cookie Policy
We may update this Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Policy. Your continued use of our Website after any changes indicates your acceptance of the revised Policy.
10. Contact Information
If you have any questions or concerns about this Policy or our data practices, please contact us at:
Aquascape Swimming Pools Ltd
Address: Unit F1, Phoenix Trading Estate, London Road, Stroud GL5 2BX
Email: info@aquascapeltd.com
Phone: 01453 886952
